Privacy Policy
Last updated: 20 July 2026
1. Who we are (Controller)
Lento.fit ("Lento", "we", "us") is operated by NETWISE MEDIA SRL, a company registered in Romania.
- Registered office: Bd. Pipera 198 C, Bl. C1, Sc. A, Et. P, Ap. 4, Voluntari, Ilfov, 077190, Romania
- Sole registration code (CUI): 37660685 · Trade Register no.: J2017002567239
- Contact for privacy matters: hello@lento.fit
We are the data controller for the personal data described below.
2. What we collect
- Account data: email address; first name (optional); password is handled by our authentication provider and never stored by us in plain text.
- Profile & goals: age, sex, height, weight, activity level, goal (lose/maintain/gain), dietary preferences, fasting preference.
- Food & nutrition data: meals you log (food names, portions, calories, macros, micros), meal photos you take or upload, barcodes you scan, and coach chat messages.
- Body & progress data: weight entries and body measurements you add.
- Optional health data: if you connect Apple Health / Health Connect, we read steps and sleep to show them in the app. You control this and can disconnect at any time.
- Technical data: device type, app version, language, and diagnostic/crash data used to keep the app working.
Some of the above (weight, body measurements, food intake, health metrics) may qualify as health-related data (special category, GDPR Art. 9). We process it only to provide the features you ask for, on the legal bases below.
3. Why we use it and our legal bases (GDPR Art. 6 & 9)
| Purpose | Legal basis |
|---|---|
| Create and run your account; provide the tracker & coach | Performance of a contract (Art. 6(1)(b)) |
| Estimate nutrition from your meals/photos and power the AI coach | Your consent for processing health-related data (Art. 9(2)(a)); contract for the rest |
| Optional Apple Health / Health Connect integration | Your consent (you enable it) |
| Keep the service secure, prevent abuse, fix bugs, improve features | Our legitimate interests (Art. 6(1)(f)) |
| Comply with legal obligations (e.g. accounting for paid plans) | Legal obligation (Art. 6(1)(c)) |
You can withdraw consent at any time (see Section 7); this does not affect processing done before withdrawal.
4. AI processing
To estimate calories, macros and micronutrients and to run the coach, your meals, photos and chat messages are processed by AI service providers acting as our processors on our behalf. These providers process the data only to return the estimate/response and under contractual confidentiality terms; they are not permitted to use it for their own purposes. AI outputs are estimates and general information, not medical advice (see our Disclaimer). We can provide the current list of sub-processors on request.
5. Who we share it with (recipients / processors)
We do not sell your personal data and we do not use it for third-party advertising. We share it only with service providers ("processors") who help us run Lento, by category:
- Cloud hosting, database, authentication and file storage;
- AI processing providers (Section 4);
- Error/crash monitoring;
- Website hosting;
- App distribution and, for paid plans, payment processing.
6. Where your data is stored
Your account and the data described above are hosted and processed in the European Union — our database, authentication, file storage and server functions run in Frankfurt, Germany. We keep your data within the EU/EEA. If any processor ever needs to process data outside the EEA, we rely on appropriate safeguards such as the EU Standard Contractual Clauses.
7. Your rights (GDPR)
You have the right to: access your data; rectify it; erase it ("right to be forgotten"); restrict or object to processing; data portability; and to withdraw consent at any time. You can delete your account and all associated data directly in the app (Settings → Account → Delete account), or by emailing hello@lento.fit.
You also have the right to lodge a complaint with your local supervisory authority. In Romania this is the ANSPDCP (National Supervisory Authority for Personal Data Processing), www.dataprotection.ro.
8. How long we keep it
We keep your data for as long as your account is active. When you delete your account, we delete your personal data from our live systems within a reasonable period, except where we must keep limited records to meet a legal obligation (e.g. invoices).
9. Children
Lento is not intended for anyone under 18. We do not knowingly collect data from minors. If you believe a minor has used the app, contact us and we will delete the data.
10. Cookies (website)
Our website uses only strictly necessary cookies/local storage required for it to function. We do not use advertising or non-essential tracking cookies.
11. Changes
We may update this policy. We will post the new version here and update the "Last updated" date; significant changes will be communicated in the app or by email.
12. Contact
Questions or requests: hello@lento.fit — NETWISE MEDIA SRL, Bd. Pipera 198 C, Voluntari, Ilfov, 077190, Romania.
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