1. Who we are
Lento.fit ("Lento", "the app", "we", "us") is operated by NETWISE MEDIA SRL, Bd. Pipera 198 C, Bl. C1, Sc. A, Et. P, Ap. 4, Voluntari, Ilfov, 077190, Romania · CUI 37660685 · Trade Register J2017002567239. Contact: hello@lento.fit.
By creating an account or using Lento, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the app.
2. Eligibility
You must be at least 18 years old to use Lento. By using it you confirm you are.
3. Your account
You are responsible for keeping your login credentials secure and for activity on your account. Tell us at hello@lento.fit if you suspect unauthorized use. You may delete your account at any time in the app (Settings → Account → Delete account).
4. What Lento does
Lento is an AI-assisted food journal and nutrition tracker with a coaching assistant. You log meals by photo, voice, text or barcode, and Lento estimates calories, macros and micronutrients and offers general guidance. Lento is a wellness and informational tool. It is not a medical device and does not provide medical advice, diagnosis or treatment (see Section 9 and our Disclaimer).
5. AI-generated content & estimates
Nutrition figures and coach responses are produced with the help of artificial intelligence and are estimates and general information. They can be inaccurate or incomplete. You are responsible for how you interpret and use them, and you should verify anything important. They are not medical or dietary advice. Do not rely on Lento for decisions that require professional advice.
The AI model that produces them is operated by Google LLC, and is reached through our own servers in the European Union — the app never contacts it directly. To use these features you have to agree, in the app, to what is sent; the app asks before the first time it sends anything, and you can withdraw that agreement at any time in Settings → Privacy & AI. If you do, the AI features stop working and the rest of Lento — logging by search, barcode or by hand, your history and your targets — keeps working. Exactly what is sent, who receives it and what we keep is set out in Section 4 of the Privacy Policy.
AI features depend on a third-party service and can be interrupted, changed or replaced. If we change the provider we will say so in the Privacy Policy and, where your agreement is needed, ask you again. If an AI answer seems wrong or inappropriate, tell us at hello@lento.fit.
6. Acceptable use
You agree not to: use Lento unlawfully; attempt to break, overload, reverse-engineer or gain unauthorized access to it; upload content that is illegal or infringes others' rights; or use it to harm yourself or others. We may suspend or terminate accounts that break these Terms.
7. Your content
You keep ownership of the content you add (meals, photos, notes, coach messages). You grant us a limited licence to store and process it solely to provide and improve the service — which includes reviewing coach conversations and estimate results to improve the quality of the AI features — as described in the Privacy Policy. You are responsible for having the right to upload what you upload.
8. Subscriptions & payments
Some features may require a paid plan ("Pro"). Paid plans are billed through the app store you installed from — the Apple App Store or Google Play. Prices, the billing period and what is included are shown before you pay.
Subscriptions renew automatically. Payment is charged to your Apple Account or your Google Play account at confirmation of purchase. The subscription renews for the same period at the same price unless you turn auto-renewal off at least 24 hours before the end of the current period. Any unused part of a free trial is forfeited when you buy a subscription. You can manage or cancel at any time — on iOS in your Apple Account settings, on Android in Google Play > Subscriptions — and access continues to the end of the period already paid for.
Where the law gives you a right of withdrawal or refund (e.g. EU consumer rules), that right applies; refunds for store purchases are handled by Apple or Google, not by us.
9. No medical advice; use at your own risk
Lento does not provide medical, nutritional-therapy, psychological or other professional advice, and is not a substitute for a qualified professional. Always consult a professional before making significant changes to your diet, exercise or health, and never disregard professional advice because of something in the app. If you have or suspect a medical condition (including an eating disorder), seek professional help. You use Lento at your own risk.
10. Disclaimers & limitation of liability
To the maximum extent permitted by law, Lento is provided "as is" without warranties of any kind, and we are not liable for indirect, incidental or consequential damages, or for decisions or outcomes resulting from your use of the app or reliance on its estimates. Nothing in these Terms limits liability that cannot be limited by law, including your mandatory rights as a consumer under EU/Romanian law.
11. Indemnity
You agree to cover reasonable losses we incur due to your misuse of Lento or your breach of these Terms, to the extent permitted by law.
12. Changes to the app or Terms
We may update, change or discontinue features, and we may update these Terms. We will post the new version with a new "Last updated" date; material changes will be announced in the app or by email. Continued use after changes means you accept them.
13. Governing law
These Terms are governed by the laws of Romania, and the courts of Romania have jurisdiction — without depriving you of the mandatory consumer protections of the country where you live (for EU consumers, the protections of your home country still apply).
14. Contact
hello@lento.fit — NETWISE MEDIA SRL, Voluntari, Ilfov, Romania.